Product Roadmap
Transparency matters. Here's what we've shipped, what we're building now, and where we're heading next.
Our Roadmap
See what we've built and where we're heading next
Core Platform
The foundation is live
Agent-Ready Knowledge Base
High-fidelity documentation that powers AI agents and responds to natural language queries.
Embeddable Support Widget
Deploy an AI support agent on your website with multiple variants: side drawer, dialog, or headless mode.
Smart Conversation Triage
Automatically classify, tag, and prioritize customer conversations.
Issue Detection & Deduplication
Convert conversations into product tickets with automatic prioritization and smart deduplication.
Connected Product Specs
Generate specs linked to customer conversations and your codebase.
Customer Impact Analytics
Visualize customer impact with waterfall graphs and issue prioritization insights.
Data Export
Export sessions and issues to CSV for your own analysis.
Enhanced Integrations
Connecting to your existing tools
Slack Channel Monitoring
Monitor your Slack channels for customer conversations with read-only and auto-response modes.
Intercom Integration
Import and analyze conversations directly from your Intercom workspace.
Gong Integration
Sync call transcripts and sales conversations from Gong.
Jira Sync
Push issues directly to your Jira projects with automatic field mapping.
Improved Onboarding
Streamlined setup experience to get you up and running faster.
Team Collaboration
Built for teams
Multi-User Access & RBAC
Invite team members with role-based permissions and granular access controls.
Team Invite Links
Generate shareable links for easy team onboarding.
Alerts & Weekly Reports
Stay informed with email and Slack notifications on important issues and trends.
Email Support Agent
Extend AI support to handle customer emails automatically.
Draft Response Suggestions
Get AI-suggested replies to send back to customers based on issue resolution.
Linear Integration
Sync issues directly to Linear for seamless project management.
Developer Platform
Extend and integrate
API Access
Programmatic access to Hissuno via API keys for custom integrations.
AI Code Implementation
Generate initial code implementations from product specs and customer requirements.
Community Channel Monitoring
Monitor Facebook groups and other community channels for customer feedback.
Documentation Portal
A dedicated docs site to help you get the most out of Hissuno.
Want to shape what we build next?
Join the beta to share your feedback and help shape the roadmap.